As of January 20th 2025, Alaya by Benevity will no longer process disbursements through Raisenow. To ensure ongoing support from donors, all nonprofits must set up Electronic Funds Transfer (EFT) by updating their payment details on the Benevity Causes Portal.
How to update your donation method
- Log in to the Benevity Causes Portal. If you are unable to log in, refer to the article: I am unable to log in.
- Select Donation Method from the menu on the left-hand side.
- Click Update Donation Payment Method to access the payment setup form.
- Fill out all required fields marked with a red asterisk (*).
- Upload the necessary supporting documents. Ensure that the details in the form exactly match the information on your supporting document. Learn more about the sample supporting documents for EFT Applications per region here.
Review the information carefully and click Submit to finalize your application.