If you see a banner at the top of your organization's profile stating, "This organization has already been registered," it means the profile has already been claimed by someone else. The banner will show a partially hidden email address of the current account holder. It is essential to inquire internally to determine who currently owns the profile and maintain a record of access to ensure the confidentiality and security of your information.
If you cannot identify the existing profile owner or if that person is no longer with your organization, a new representative can apply to take over ownership of the account