If there is a This organization has already been registered banner at the top of your organization’s profile, your profile has already been claimed by another individual.
The banner will include a redacted version of the current account email. We recommend inquiring internally to determine who currently owns the profile. It is important that your organization records who has access to your account to maintain the confidentiality and security of your information.
If you are unable to locate the existing profile owner, or if you would like to be added to the account, contact our support team. If you need to add a new owner, they will go through our verification process and register.