Deleting a project

Projects cannot be deleted from the Causes Portal but they can be unpublished by following these steps:

  • Sign in to the Causes Portal.
  • Select the Projects tab from the left-hand side menu.
  • Select Edit under the project title.
  • Scroll down to the bottom and uncheck the Published box.
  • Click Save.

You will still be able to see the unpublished project in the Projects tab on your profile, but donors will not be able to see it within their workplace programs once the Published box is unchecked.

Recurring donations to unpublished projects

Recurring donations are set up by the donor through their account in their workplace giving program. While unpublishing a project will prevent new donations, it won't cancel any recurring ones. 

If recurring donors have shared their contact information in your report, we recommend contacting them to request that they update their recurring donations to designate them to a new project or to your main profile. 

If the donor has not shared their contact information, you will not be able to reach out to them. In this case, the recurring donation can be reallocated to a general fund within your organization.