I've forgotten my password or username

This article will assist you with resetting your password from the Benevity Causes Portal. If you do not receive a password reset email, the email address on file may be different than the email address you are inputting into the reset field. If so, please contact our support team for further assistance.

Keywords: password, password reset, username, sign-in, login, sign in, login

Password Reset Instructions:

  1. Follow this link and select 'I forgot my username or password’.
  2. Enter the email address on file and click ‘E-mail new password’ (note that the password reset email can only be sent to the email address that is on file.)
  3. After selecting the link provided in the email you will be redirected to a new page. Click on the orange 'Log in'
  4. Enter a new password in the 'Password' box and type it again in the 'Confirm password'
  5. Once you’ve entered your password twice, scroll down and select ‘Save’.
  6. Your password is now reset, and you are logged into the profile