Resources
Alaya by Benevity
- What type of support can I receive on Alaya by Benevity?
- How can I create a volunteer opportunity?
- How can users sign up for a volunteer opportunity?
- How do I know when volunteers have signed up for a volunteer opportunity?
- Are goods available for collection or drop-off?
- How can I change or edit my volunteer opportunity?
Benevity Clients
- ★ Microsoft Rewards and Give with Bing
- ★ Microsoft's Give With Bing
- How do I know if I'm eligible for a specific company's program?
- Can I get a list of companies that use Benevity?
- How can I increase the amount of donations I’m receiving through Benevity?
- How do Benevity clients and employees use your software?
Our Philosophy
Donor Advised Funds
Resources
- ★ Benefits of EFT (video)
- ★ Profile Creation & Registration (video)
- Increasing Impact (video)
- Video: The Donor Experience
- Fund Aggregation & Automation (video)
- Video: Attracting Donors to Your Profile
Accessing Your Profile
Profile Registration
- ★ Add your cause to the Causes Portal via TechSoup
- ★ How do I complete my profile?
- ★ Add your cause to the Causes Portal
- ★ How do I register my profile?
- My organization type or regulatory body is not listed
- What is a government registration number, and where can I find it?
Profile Management
- Who should register an account with Benevity?
- Deactivating your cause's profile
- How donors search for my organization
- What is my Benevity ID / Cause ID
- New Password Policy (release date: April 14, 2021)
- My logo does not fit
Peer Matching
Receiving Payments
- ★ How do I reissue a check?
- ★ How do I change my bank account on file?
- ★ How to sign up for electronic payments
- ★ How to sign up for PayPal payments
- Why was my EFT application declined?
- Receiving disbursements to a shared bank account
Donation Reports
- ★ Understanding donor reports
- ★ Where do I find my reports?
- ★ Missing reports
- ★ My organization received a check from Benevity
- How can I find the donor and company information on my report?
- Why is different information available in older reports?
Projects
Volunteer Management
Apple Pay
Grants
Sample Supporting Documents for EFT Applications
- Australia Electronic Banking Instructions
- Canada Electronic Banking Instructions
- Germany Electronic Banking Instructions
- IBAN Countries Electronic Banking Instructions
- India Electronic Banking Instructions
- Ireland Electronic Banking Instructions