This article provides instructions for cause registrants to sign up for PayPal payments through the Causes Portal. All PayPal applications are manually reviewed by our internal teams and the review timelines are subject to current volumes. You will receive an email once the review is complete.
PayPal payments are only an option for causes located in Canada and the United States.
To apply for PayPal disbursements:
- Sign in to the Causes Portal and select Donation Method on the left.
- Select Update Donation Payment Method and choose PayPal.
- Fill out the required fields marked with a red asterisk (*).
- Upload your PayPal verification screenshots as one document.
- Upload your authorization letter.
- Review the information and select Submit.
Note: The primary email address associated with your PayPal account must have a domain directly affiliated with your organization (e.g. firstname.lastname@example.org). An email address that has the name of the organization but the domain is not directly affiliated (e.g. email@example.com) will not be accepted.
The authorization letter must be on your organization's letterhead, in a non-editable format (such as PDF) confirming that the PayPal account information provided is an authentic account for your organization. For example: "I (first name last name) hereby confirm that (Paypal account email address) is the primary email address associated with the PayPal account for (organization name)"
PayPal Verification Screenshot
We require all of the following three screenshots from your PayPal account, combined into one document:
- The ‘Business information’ page
- The ‘Account owner information’ page
A screenshot of the full account email.
- The ‘Account owner information’ tab censors the account email. Select Update on this page to view the full email.
To access these pages, select the Settings wheel in the top right corner of your online account, followed by Account Settings.
Electronic donation payments are not a requirement for causes located in Canada and the United States. Your cause may receive disbursements via check until your PayPal application is approved.