This article provides instructions for nonprofits to sign up for PayPal payments through the Causes Portal. All PayPal applications are manually reviewed by our internal teams and the review timelines are subject to current volumes. You will receive an email once the review is complete.
PayPal payments are only an option for nonprofits located in Canada and the United States.
To apply for PayPal disbursements:
- Sign in to the Causes Portal and select Donation Method on the left.
- Select Update Donation Payment Method and choose PayPal.
- Fill out the required fields marked with a red asterisk (*).
- Upload your PayPal Verification Screenshot.
- Upload your Authorization Letter.
- Review the information and select Submit.
Note: The primary email address associated with your PayPal account must have a domain directly affiliated with your organization (e.g. contact@organization-name.org). An email address that has the name of the organization but the domain is not directly affiliated (e.g. organization-name@emailprovider.com) will not be accepted.
Authorization Letter
The authorization letter must be on your organization's letterhead, in a non-editable format (such as PDF) confirming that the PayPal account information provided is an authentic account for your organization. For example: "I (first name last name) hereby confirm that (Paypal account email address) is the primary email address associated with the PayPal account for (organization name)"
PayPal Verification Screenshot
We require the following information displayed in a single screenshot from your PayPal account:
- The nonprofit name, and
- The full, uncensored email address associated with the PayPal account
To access this page, log into your PayPal profile and select the Account Owner Information page. Click Update next to your email. The next screen will provide an uncensored view of your account email address, along with your nonprofit name in the upper left corner.
Electronic donation payments are not a requirement for causes located in Canada and the United States. Your cause may receive disbursements via check until your PayPal application is approved.