If your organization does not appear in the form, it usually means the profile is not active in the Benevity Causes Portal or the organization does not meet the eligibility criteria for that specific program. Confirm that your profile is complete, that you have access to it, and that your organization aligns with the purpose of the grant.
What should I check in the Benevity Causes Portal?
Make sure your organization has an active, complete profile.
If it is not registered, review How do I register my nonprofit in Benevity Causes Portal? for the steps on how to complete registration.
If your organization already has a profile but you need access, you can follow the steps in How do I add another user (sub-user) to my profile? to request or update user permissions.
Why might my organization still not appear?
If your profile is complete and you still cannot find your organization in the form, you may not meet the eligibility criteria for that specific granting program.
Review the front page of the application and the lead-up questions confirm alignment with program’s purpose. You can also ask the granting organization if they can share more information about their criteria.
Where can I learn more about eligibility?
To understand how eligibility is assessed, review How does Benevity assess eligibility of my organization?