How to set up Two-Factor Authentication

Implementing two-factor authentication (TFA) significantly strengthens your security by requiring both a password and a second verification method, making it much harder for unauthorized users to gain access to your system. This critical security measure protects you from phishing, meets security compliance and reduces fraud risk. 

As part of our ongoing security efforts, TFA is now a mandatory requirement for all causes to ensure the highest level of security. Access to your cause profile will remain limited until the TFA setup is finalized.

Here's how to activate Two-Factor Authentication:

  1. Sign in to the Benevity Causes Portal and navigate to the Settings tab.
  2. Select Security and locate the option to set up SMS delivery.
  3. Confirm your current password to proceed.
  4. Select your country code, input your mobile number and select Send SMS. By providing your number, you agree to receive text messages from Benevity for login verification purposes. Please be aware that email addresses and landline telephone numbers are not eligible for TFA.
    You'll receive a verification code via SMS shortly. It might take a few minutes for the code to arrive.

  1. Enter the 6-character verification code and select Verify and Save to finalize the setup.

Your Two-Factor Authentication is now active, offering you an added layer of security for your account. You must enter a Two-Factor Authentication (TFA) code every time you log in.