Why is my donation method application 'awaiting approval'?

All EFT/ACH or PayPal applications are submitted through the Causes Portal and received by Benevity’s Finance team. The approval timeline is dependent on submission volume which means that processing timelines may vary throughout the year.

If your organization is located in Canada or the United States, you are eligible to receive donations from North American donors while your EFT/ACH or PayPal application is being reviewed. During this time, you may receive payments via check. For organizations located outside of North America, an approved EFT application is required before your supporters can make a donation.

Your application status is updated on the Donation Method tab of your cause profile. You will also be notified via email once the review has been completed.