When is a donor receipted?

Employee programs operate on Coordinated Universal Time (UTC), which is five hours ahead of Eastern Standard Time (EST). The time stamp on a donation receipt will be in UTC time and not in local time. A receipt for a donation made just after midnight UTC will list the donation date as the following calendar day.


  • If a donor makes a donation at 10:00 a.m. EST, their donation receipt will show the time as 3:00 p.m. UTC.
  • If a donor makes a donation at 9:00 p.m. EST, their donation receipt will show the time as 2:00 a.m. UTC the next day.

Tax receipts are generated at different times based on the payment method used to make the donation and the location of your organization. 

Credit card and PayPal donations

Tax receipts for credit card and PayPal donations are available immediately. 

Payroll donations

Tax receipts
If the donation was processed through the American Online Giving Foundation, Inc. (USA), Canadian Online Giving Foundation (Canada), or Fonds de Participation Solidaire (France), tax receipts are available by the end of February for the previous year’s donations.

Payroll donations made through The Trustee for the Australian Online Giving Foundation (Australia) and Haus des Stiftens für Unternehmen & Non-Profits gGmbH (Germany) are usually receipted within 5 days of the payroll deduction.

Donations to the Online Giving Foundation (India) are officially tax receipted with a "Form 10BE" annually in May for the previous year. 

Donation acknowledgments 

Donation acknowledgments for donations made through The UK Online Giving Foundation (cross-border donations) are also available at the end of February. 

Donation Acknowledgements for donations made through The Irish Online Giving Foundation (Ireland) are available within 5 days. Donations to The Irish Online Giving Foundation are tax-effective, but no official tax receipt will be issued, as it is not required by the Irish government.