The Benevity Causes Portal doesn't support using the same subuser email address across multiple profiles. Only primary users can manage multiple profiles with one login and email address.
If you're a subuser and need access to a different profile, you have two options:
- Create a new account: Ask the primary user to add you to the profile using a different username and email address.
- Move your existing account: Contact Support to request the change. Support must remove your existing subuser account before you can link your email address to a different profile.