How do I manage multiple profiles?

To register an additional profile, please follow the steps below:

1. Reach out to Cause Support by submitting a ticket and providing the following information about your non-profit:
   • Organisation's name
   • Organisation's address
   • Organisation's website
   • Organisation's email
   • Registered charitable number
   • A brief description of your organisation's mission
2. You will also need to provide three documents:
   • Government documentation showing your charitable or tax-exempt status.
   • A letterhead document from a signing authority confirming that the individual is authorised to manage the organisation's Benevity cause profile.
   • A void cheque or bank document from your organisation's account.
3. This information is reviewed by Benevity. If approved, your existing user account is associated with the new profile. After the new profile is linked to your account, you can switch between your profiles using the 'Currently Managing' dropdown menu located near the top left side of the Causes Portal screen.