How do I manage multiple profiles?

You can link more than one non-profit profile to the same Benevity Causes Portal account. Contact Support to request an additional profile, then switch profiles with Currently Managing after approval.

Follow these steps:

  1. Contact Support or chat with Georgie in the Help Centre, providing the following information about your non-profit:
    • Organisation's name
    • Organisation's address
    • Organisation's website
    • Organisation's email
    • Registered charitable or tax ID number
    • A brief description of your organisation's mission
  2. Provide three documents:
    • Government documentation showing your charitable or tax-exempt status
    • A letterhead document from a signing authority confirming that the individual is authorised to manage the organisation's Benevity non-profit profile
    • A void cheque or bank document from your organisation's account
  3. Wait while Benevity reviews your information. If approved, your existing user account is associated with the new profile.
  4. Switch between profiles using the Currently Managing dropdown.
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