How do I change my organisation's name?

Benevity uses government databases of charitable organisations in good standing to populate the Causes Portal.

If your organisation's name in the Causes Portal is no longer correct, or if you want to use a common or "doing business as" name instead, contact support.

Step 1: Submit a request

1. Fill out the request form.
2. Under Message, add the new organisation name.
3. Under Cause Request Type, select Profile Management.
4. Upload official government documentation that shows the new name, such as a state, provincial, or federal-level document.
5. Select Submit.

Step 2: Submit new EFT or ACH application

If you accept payments electronically, you will need to submit a new EFT or ACH application, with supporting documentation that shows the new organisation name. If your banking information does not match the new profile name, future disbursements may be delayed or unsuccessful.

Tip:

If your organisation name hasn't changed, or if your organisation's bank account name does not match the new name, you can simply add your organisation's common names to the Charity Description and Search Alias sections of your profile. The more information you add in these sections, the easier it is for Benevity clients and donors to find you in their search results.