When are donations sent?

Donations, corporate matches, and rewards move through each client's program on a schedule that depends on that client's setup (weekly or monthly). Once aggregated, funds are disbursed to your organisation. Typical timelines are:

  • Monthly disbursement cycle: funds are usually disbursed by the end of the month following the donation. For example, donations made in January are typically disbursed by the end of February.
  • Weekly disbursement cycle: funds are typically disbursed within 14–21 days of the donation being made, depending on when during the weekly commit period the donation occurred.

Not all clients use the same cycle. Use the donation activity tracker to check projected dates and the status of incoming donations, and see our article on disbursement delays if funds are taking longer than expected.

Was this article helpful?
0 out of 1 found this helpful

Articles in this section

Submit a request
Can't find what you're looking for? Submit a request.